Privacy Policy
Last Updated: October 2023
1. Introduction
Welcome to Happiiways — The Well-being Studio ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our counselling, coaching, and well-being services.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our services, or contact us. The personal information we collect may include:
- Personal Details: Name, email address, and phone number.
- Consultation Data: Information you share through our contact and booking forms regarding the services you are seeking.
- Session Notes: Confidential notes taken during coaching or counselling sessions (these are stored securely and offline).
3. How We Use Your Information
We use the information we collect or receive for the following purposes:
- To facilitate account creation and the booking process.
- To deliver and facilitate the delivery of services to the user.
- To respond to user inquiries and offer support.
- To send administrative information, such as appointment confirmations or policy updates.
4. Confidentiality & Data Protection
Client confidentiality is our highest priority. The contents of your sessions and your personal data will remain strictly confidential and will not be shared with third parties, except in the following rare circumstances required by law:
- If there is a clear and imminent danger to yourself or others.
- If required by a court order or legal mandate.
- If there is suspected abuse or neglect of a child or vulnerable adult.
5. Contact Us
If you have questions or comments about this Privacy Policy, you may contact us at: