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Cancellation & Refund Policy

Last Updated: October 2023

At Happiiways, we value your time and our practitioners' time. We understand that emergencies happen, but to ensure smooth operations and availability for all clients, we have established the following Cancellation and Refund Policy.

1. Session Cancellations & Rescheduling

  • 24-Hour Notice: If you need to cancel or reschedule a session, we require at least 24 hours' advance notice. Cancellations made 24 hours or more before the scheduled session will be fully refunded or rescheduled at no extra cost.
  • Late Cancellations: Cancellations made less than 24 hours before the scheduled appointment will incur a 100% cancellation fee, and no refunds will be provided.

2. No-Shows

A "no-show" occurs when a client misses a scheduled appointment without cancelling. In the event of a no-show, the full fee for the session will be charged, and no refunds or free rescheduling will be offered. If you are more than 15 minutes late to a session without prior notice, it may be considered a no-show.

3. Workshop & Programme Cancellations

For corporate workshops, school programmes, or group retreats, cancellation terms will be governed by the specific contract signed during the booking process. Generally, a non-refundable deposit is required to secure the dates, with the balance subject to the agreed-upon timeline.

4. Refund Process

Approved refunds (e.g., for timely cancellations) will be processed back to the original method of payment. Please allow 5 to 7 business days for the funds to reflect in your account, depending on your bank or payment gateway provider.

5. Practitioner Cancellations

In the rare event that Arun Gautam or a Happiiways practitioner needs to cancel a session due to an emergency or unforeseen circumstance, you will be notified as soon as possible. You will be given the option to reschedule at your convenience or receive a full refund for that session.